ad88 Terms & Conditions — Know Your Rights and Responsibilities

1 Introduction and Acceptance

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and ad88 ("ad88", "we", "us", "our"), the operator of the online gaming platform accessible at ad88.im and its associated subdomains and mobile interfaces.

By accessing the ad88 platform, registering an account, making a deposit, placing a wager, or otherwise using any service offered by ad88, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, together with any additional rules, policies, and guidelines incorporated herein by reference, including but not limited to the Privacy Policy and the Responsible Gaming Policy.

If you do not agree to any part of these Terms, you must immediately cease using the ad88 platform and close your account. Continued use of the platform following the publication of updated Terms constitutes acceptance of those changes.

2 Eligibility and Age Verification

Access to and participation in real-money gaming on the ad88 platform is subject to the following eligibility requirements:

• You must be 21 years of age or older at the time of registration and at all times during your use of the platform.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must not be a resident of any jurisdiction where online gambling is expressly prohibited under applicable national or local law.
• You must not be an employee, director, contractor, or close family member of an employee or director of ad88 or any of its associated software providers.
• You must not have a previously closed or self-excluded ad88 account that has not been formally reinstated.

Age Verification Procedure

ad88 employs a strict age and identity verification process. You may be required to submit one or more of the following documents before withdrawals are processed or before continued access is granted:

• A government-issued photo identification document (National Identity Card, passport, or driving licence).
• Proof of residential address dated within three months (utility bill, bank statement, or official government correspondence).
• Proof of payment method ownership (screenshot or confirmation of bKash, Nagad, or Rocket account registered in your name).

ad88 reserves the right to suspend or permanently close an account and withhold associated funds if a player is found to have misrepresented their age or identity at any stage of registration or ongoing use.

3 Account Registration

Each eligible individual is permitted to hold one single account on the ad88 platform. Opening duplicate, secondary, or linked accounts ("multi-accounting") is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of any balances held therein.

Registration Requirements

When registering, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number. You are obligated to promptly update your account information if any of these details change.

Account Security

You are entirely responsible for maintaining the confidentiality of your username and password. ad88 will never request your password through any communication channel including email, SMS, or live chat. Any activity conducted under your account credentials is deemed to have been authorised by you unless you have notified ad88 of a security breach in writing without undue delay.

4 Deposits, Withdrawals and Currency

All monetary transactions on the ad88 platform are conducted in Bangladeshi Taka (৳ / BDT). No currency conversion is applied to player balances, and ad88 does not charge any platform-side transaction fee on standard deposits or withdrawals, although your payment service provider may impose its own charges.

Supported Payment Methods

ad88 currently supports the following payment channels for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Payment method availability may vary and is subject to change without prior notice.

Deposit Policy

• The minimum single deposit amount is ৳500.
• Deposits are credited to the player's account balance in real time upon confirmation from the relevant payment provider.
• ad88 reserves the right to reject or reverse any deposit that cannot be verified as originating from a payment method registered in the player's own name.
• Players must not deposit funds from third-party accounts, including accounts belonging to family members or friends.

Withdrawal Policy

• Withdrawal requests are processed subject to identity verification and anti-money-laundering (AML) compliance checks.
• Withdrawals will only be returned to the same payment method used for the original deposit, wherever technically feasible.
• ad88 reserves the right to request documentary evidence of the source of deposited funds before processing any withdrawal.
• Processing times are subject to the operating hours and internal procedures of the receiving payment provider.
• Any bonus funds that have not satisfied their applicable wagering requirement are not eligible for withdrawal.

Anti-Money Laundering

ad88 operates in full compliance with applicable international anti-money laundering and counter-terrorism financing standards. The platform actively monitors transactions for unusual patterns and is legally obligated to report suspicious activity to the relevant authorities. Players found to be engaging in money laundering, structuring, or any other financial crime will have their accounts immediately suspended, funds frozen, and the matter referred to the appropriate law enforcement agencies.

5 Bonuses and Promotions

ad88 offers various promotional bonuses to both new and existing players. All bonuses are subject to the specific terms and wagering requirements published alongside each individual promotion. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term shall prevail in respect of that promotion only.

General Bonus Conditions

• Bonuses are non-transferable and may not be exchanged for cash outside of the applicable wagering requirement structure.
• Only one bonus may be active on a player's account at any given time, unless explicitly stated otherwise in the promotion terms.
• Bonus funds carry a wagering requirement that must be satisfied in full before any winnings derived from bonus funds can be withdrawn.
• Bonus validity periods are fixed and stated in the relevant promotion. Bonuses that expire before the wagering requirement is met are forfeited without compensation.
• Free bet and free spin winnings may be subject to a maximum withdrawal cap as specified in the relevant promotion.
• ad88 reserves the right to retract any bonus if it determines, in its sole discretion, that the bonus was claimed in bad faith, through exploitation of a technical error, or through activity inconsistent with normal recreational gameplay.

6 Betting and Gaming Rules

All bets and wagers placed on ad88 are subject to the specific rules applicable to the relevant game or sporting market. These rules are published within the game interface or sports betting section and form part of these Terms by incorporation.

Sports Betting

• Bets are accepted at the odds displayed at the time of placement. ad88 reserves the right to void bets placed at clearly erroneous odds due to human error or technical fault.
• Live in-play bets are accepted subject to availability and may be suspended at any time without notice during active play.
• The outcome of all sporting events is determined by reference to the official result declared by the relevant governing body (e.g., ICC for cricket, FIFA for football).
• In the event of a match being abandoned, postponed, or rescheduled, bets will be settled in accordance with the specific market rules applicable to that event.

Casino and Live Casino

• All casino games use certified random number generators (RNG) or live dealer streams from licensed providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming.
• In the event of a disconnection during a game round, the round will be settled based on the game server outcome. ad88 is not liable for losses attributable to a player's internet connectivity issues.
• Malfunction voids all game pays. In the event of a software malfunction that prevents the correct settlement of a game, all affected bets will be voided and stakes returned.

7 Prohibited Conduct and Fraud

The following conduct is strictly prohibited on the ad88 platform. Violation of any of these provisions may result in immediate account suspension, permanent termination, forfeiture of balances, and where applicable, referral to law enforcement agencies:

• Multi-accounting: Opening, operating, or benefiting from more than one ad88 account.
• Collusion: Coordinating with other players to gain an unfair advantage in poker, casino games, or any other game format.
• Automated wagering: Using bots, scripts, macros, artificial intelligence tools, or any other automated software to place bets or interact with the platform without human intervention.
• Bonus abuse: Registering multiple accounts or using deceptive means to claim bonuses beyond the intended eligibility criteria.
• Chargeback fraud: Initiating a chargeback or payment reversal with your payment provider in respect of a completed and legitimate deposit.
• Match fixing and insider knowledge: Placing bets using privileged, non-public information or in connection with any arrangement to influence the outcome of a sporting event.
• Identity fraud: Using false, stolen, or third-party identity documents or payment methods to register or transact on the platform.

8 Responsible Gaming

ad88 is committed to promoting safe, responsible, and enjoyable gaming. The platform provides a suite of responsible gaming tools accessible directly from your account dashboard, including deposit limits, session duration reminders, cooling-off periods, and permanent self-exclusion.

Players who believe their gambling may be causing harm to themselves or others are strongly encouraged to make use of these tools immediately and to seek independent advice from a qualified support organisation. For full details, please review our dedicated Responsible Gaming page.

ad88 reserves the right to impose responsible gaming restrictions on any account, including mandatory deposit limits or enforced cooling-off periods, if the platform's monitoring systems identify behaviour indicative of problem gambling, even in the absence of a player-initiated request.

9 Intellectual Property

All content on the ad88 platform, including but not limited to the brand name, logos, trademarks, service marks, game interfaces, graphics, text, software, and underlying source code, is the exclusive intellectual property of ad88 or its licensed third-party providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, recreational, non-commercial purposes. You must not reproduce, distribute, modify, reverse-engineer, publicly display, or create derivative works from any platform content without the express prior written consent of ad88.

10 Privacy and Data Protection

ad88 collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also acknowledge and accept the Privacy Policy in full.

In summary, ad88 uses your personal data to operate your account, process transactions, comply with legal and regulatory obligations, deliver customer support, and where you have opted in, to send you promotional communications. ad88 does not sell personal data to third parties for commercial marketing purposes.

11 Limitation of Liability

To the fullest extent permitted by applicable law, ad88, its directors, officers, employees, agents, contractors, and software partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the platform, including service interruptions, downtime, or technical errors.
• Errors in odds, game outcomes, or settlement that are corrected pursuant to these Terms.
• Unauthorised access to your account resulting from your failure to maintain adequate password security.
• Losses arising from changes in law, regulation, or the legal status of online gambling in your jurisdiction.
• Decisions made by you in reliance on any information displayed on the platform, including statistical data, match previews, or promotional content.

Nothing in these Terms shall operate to exclude or limit ad88's liability for fraud, fraudulent misrepresentation, personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

12 Account Suspension and Termination

ad88 reserves the right to suspend, restrict, or permanently close any player account at any time and for any reason, including but not limited to:

• Breach of any provision of these Terms.
• Failure to complete identity or age verification within a reasonable period.
• Reasonable suspicion of fraudulent, illegal, or dishonest conduct.
• A court order or instruction from a regulatory or law enforcement authority.
• Voluntary request by the account holder for self-exclusion.

Upon account termination for cause, ad88 reserves the right to withhold any balance pending investigation. Where termination is effected by ad88 without cause, any verified real-money balance (excluding uncleared bonus funds) will be returned to the player via their registered payment method within a reasonable timeframe.

Voluntary Account Closure

You may request the permanent closure of your ad88 account at any time by contacting support at [email protected]. Please note that voluntary closure requests are processed within one business day. Any pending bets at the time of closure will be settled in accordance with their normal terms, and the resulting balance will be returned to your registered payment method.

13 Amendments to These Terms

ad88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, ad88 will endeavour to notify registered players by email or by displaying a prominent notice on the platform no fewer than seven (7) days before the change takes effect.

Your continued use of the ad88 platform after the effective date of any revised Terms constitutes your acceptance of those changes in full. If you do not accept the revised Terms, you must cease using the platform and close your account prior to the effective date. The current version of these Terms is always available on this page and carries the "Last Updated" date displayed at the top of the document.

14 Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which ad88 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be subject to binding arbitration administered under internationally recognised arbitration rules.

Before initiating any formal dispute process, you agree to contact ad88's customer support team and allow a period of thirty (30) days for the matter to be resolved informally. ad88 is committed to resolving all player complaints promptly, fairly, and transparently.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the ad88 platform, please contact our support team through the following channel:

Email: [email protected]
Operating Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

All support communications are conducted in English. Our team aims to acknowledge all written enquiries within 24 hours and to provide a substantive response within three business days for complex matters.